
Frances Lundmark, a Federal Benefits & Retirement Advisor with MyFEDBenefits in Brea, California, built her practice around changing that experience. Since 2021, she has helped federal and postal employees understand their benefits, explore their options, and prepare for retirement with greater clarity and confidence. In recognition of her education-first approach and commitment to serving this community, Best of Best Review recognizes Frances Lundmark as Best Federal Benefits Advisor in Southern California of 2026.

An Educator First, an Advisor Second
Frances noticed a recurring problem among the people she wanted to serve: employees had worked hard for years, sometimes decades, but still had unanswered questions about the benefits they had earned. As retirement approached, those questions could become especially important. What would happen to their health coverage? How would their pension work alongside Social Security and the TSP? Which deadlines or enrollment requirements should they understand before making decisions?
Rather than leading conversations with financial products, Frances takes an educator-first approach. She explains benefits in plain language, gives clients time to absorb the information, and walks through available options without pressuring them into a decision. Her goal is to help people understand what they have, what choices are available, and which questions they should ask before moving forward.
Her guiding philosophy captures that commitment: "I Work Hard Now, So You Don't Have to Later!"
Specialized Knowledge of Federal and Postal Benefits
Federal and postal employees have benefits systems with specific rules, terminology, and enrollment requirements. Frances focuses her practice on this community, developing expertise in the Federal Employees Retirement System (FERS), the Thrift Savings Plan, the Postal Service Health Benefits (PSHB) Program, Federal Employees' Group Life Insurance (FEGLI), and Social Security.
This focused approach helps her address questions that general retirement discussions may overlook. Employees may need to understand how their pension fits into their retirement plans, what happens to health and life insurance coverage when employment ends, or how different benefits interact with their individual circumstances.
Frances also provides guidance on PSHB and Medicare Part B, an area where timing and eligibility requirements can be particularly important for postal retirees and eligible family members. She helps clients understand the rules and considerations relevant to their situations so they can make informed decisions rather than relying on assumptions or incomplete information.
Preparing for Retirement at 59½
For many federal employees, the years leading up to retirement are an important opportunity to review benefits and address unanswered questions. Frances offers pre-retirement reviews at age 59½, helping employees take a closer look at their benefits before making significant retirement decisions.
These reviews provide an opportunity to discuss pension considerations, TSP options, Social Security, health coverage, and life insurance in a coordinated conversation. Instead of trying to piece together information from multiple sources, employees can work through their questions step by step and identify areas that may need further attention.
Frances emphasizes understanding rather than rushing. Retirement decisions depend on individual circumstances, and the right questions for one employee may differ from those of another. Her role is to explain the available information clearly, help clients understand their choices, and support them as they determine their next steps.
The Details That Can Catch Employees by Surprise
Retirement preparation involves more than choosing a retirement date. Enrollment deadlines, eligibility requirements, health coverage transitions, and beneficiary designations can all deserve attention.
For eligible postal retirees, understanding the relationship between PSHB and Medicare Part B is particularly important. Requirements and exceptions can depend on individual circumstances, so employees should confirm the rules that apply to them before making coverage decisions. Similarly, reviewing life insurance elections and beneficiary information can help employees ensure their records reflect their current wishes.
Frances makes these details part of the conversation. She encourages clients to ask questions, understand relevant deadlines, and revisit their benefits as circumstances change. Her approach recognizes that a useful retirement plan is not simply a collection of documents. It is a clear understanding of what those documents mean and what actions may be needed.
Support That Continues Beyond the First Meeting
One of the qualities that distinguishes Frances's practice is her emphasis on ongoing service. Her work does not end when an initial benefits review is complete. She checks in with clients during annual open season, encourages yearly beneficiary reviews, and remains available to help address questions as they arise.
Frances describes her approach to responsiveness simply: "If I miss you, I call back. That's the rule."
That commitment matters to people navigating unfamiliar paperwork or trying to understand a change in their benefits. Clients have praised her clear explanations, patience, professionalism, and willingness to provide hands-on assistance. Their feedback reflects the value of having an advisor who takes the time to listen and treats each question as worth answering.
What Clients Say About Working With Frances
Client feedback offers a closer look at the experience Frances aims to provide. Merrick K. describes her as "the gold standard of benefits advisors," praising the clear and concise support she provided with postal benefits and her consistent availability.
Another client, Alpha L., shared that Frances helped both her and her husband prepare for retirement, including making two home visits to complete paperwork and explain their pension, Social Security, and TSP options. That support helped them understand their choices and move forward with greater confidence.
Timothy W. similarly highlighted Frances's patient, knowledgeable, and detail-oriented guidance with health coverage, life insurance, and retirement benefits. The experience, Timothy explained, brought a welcome sense of peace of mind.
Together, these testimonials point to a consistent theme: clients value not only Frances's knowledge but also the time and attention she gives to explaining complicated subjects in a way they can understand.
A Connection to the Postal Community
Frances's work is personal in another important respect. She serves the federal and postal employees who keep essential public services running, including letter carriers, postal clerks, and retirees. As a member of both the National Association of Letter Carriers (NALC) Auxiliary and the American Postal Workers Union (APWU) Auxiliary, she has ties to the community she serves.
She is also a partner of Nassau Financial Group, a licensed insurance professional in 13 states, and a California Notary Public. Her California insurance license is #1795755. These professional credentials complement her specialized focus on helping federal and postal employees understand their benefits.
Frances approaches this work as a responsibility rather than a sales opportunity. As she puts it, "It is my pleasure and privilege to serve the people who keep this country running."
Federal and postal employees can learn more about her services and approach at Frances Lundmark, LinkedIn, Instagram, and her MyFEDBenefits Specialist Profile.
Best of Best Review
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