It is with great pride that Best of Best Review announces KamelBPO as the Best People-First BPO Provider in the Philippines of 2025. Founded by Kurt Allen, KamelBPO has redefined the BPO industry by creating a company culture built on trust, transparency, and a genuine care for its people. What started as a humble vision has grown into a powerhouse of outsourcing, one that not only prioritizes its employees but also ensures that every client experiences top-tier service driven by a team who truly cares.

A Vision That Transformed Into Reality

KamelBPO’s journey began in a small apartment with nothing but a desk, a vision, and an unwavering belief in people. Kurt Allen, a Canadian entrepreneur with no outside funding, launched the company based on one core idea: when you take care of your people, your people take care of your clients. What started as a solo endeavor has transformed into a thriving outsourcing business that operates on the principles of perseverance, consistency, and transparency.

“We’ve never chased size or prestige,” Allen explains. “What we’ve built is something meaningful and lasting, one partnership at a time.”

A People-First Culture That Makes a Difference

KamelBPO’s approach to business is rooted in its people-first culture. Unlike many outsourcing providers focused on sheer scale, KamelBPO prioritizes the well-being and growth of its team. This culture not only benefits employees but directly translates into high-quality service for clients.

From the very beginning, KamelBPO has believed that happy, valued employees create outstanding results. The company provides an environment where creativity, growth, and personal development thrive. The Clark office, for instance, is designed with employee well-being in mind. With spaces for relaxation, creativity, and even a ping-pong table for quick breaks, the office fosters a sense of community and fun.

“Our team deserves an environment that makes them proud,” says Allen. “Every improvement we make is an investment in the people who helped build this.”

Leadership That Stays Grounded

A key factor in KamelBPO’s success is its hands-on leadership. Kurt Allen’s approach to management is rooted in personal connection and collaboration. Despite the company’s growth, he remains directly involved with both clients and staff. Allen personally oversees every new client interaction, ensuring that their needs are fully understood and met. This level of accessibility is rare in the outsourcing industry and is a testament to his commitment to providing the best service possible.

“I make it a point to know all of our employees and all of our clients,” Allen explains. “That’s something that will never change, no matter how big we get.”

Transparency and Flexibility at the Core

Another reason why KamelBPO stands out is its commitment to transparency and flexibility. All agreements with clients are month-to-month, and the recruitment process is entirely free. This transparency allows clients to review candidate profiles, meet applicants, and assess their suitability before making any commitments.

Furthermore, KamelBPO offers all-inclusive pricing with no hidden costs. Everything, from desks and computers to HR and payroll, is included in the initial quotation, ensuring that clients receive exactly what they expect. This all-inclusive approach, combined with the company’s flexible, lean operations, has allowed KamelBPO to provide high-quality outsourcing services at a fraction of the cost of larger competitors.

A Future Built on Purpose

KamelBPO’s growth has been driven not by a thirst for profits, but by a passion for purpose. Allen’s philosophy has always been clear: success is not measured by revenue, but by the pursuit of excellence. This purpose-driven approach has allowed KamelBPO to attract top talent, retain employees, and build lasting relationships with clients.

“We believe in offering fair pricing to our clients and paying our staff above the usual median,” says Allen. “That’s how you build long-term trust and long-term partnerships.”

Today, KamelBPO is more than just a BPO provider. With over 100 employees and a state-of-the-art headquarters, the company continues to grow steadily while staying true to its people-first roots. The new office symbolizes the culmination of years of hard work and dedication, but for Allen and his team, it’s just the beginning.

“Building KamelBPO hasn’t been easy, but it’s been worth every step,” Allen reflects. “This office is a symbol of everything we’ve been working toward—not just growth, but meaning. The goal was never just to build an office. It was to build something people are proud to be a part of. And we’ve done that.”

As KamelBPO looks to the future, their focus remains on investing in their people, creating more opportunities, and continuing to provide exceptional service to clients worldwide. They have proven that when a company is built on vision, care, and purpose, it can transform the outsourcing industry and create lasting impact.

To learn more about KamelBPO and their services, visit www.kamelbpo.com.