Kelley Information Technology (KIT) has earned the title of Best IT Service & Support Provider in Central Florida of 2025 by Best of Best Review. This prestigious recognition honors KIT's long-standing commitment to offering reliable, cost-effective IT solutions, tailored to meet the specific needs of small businesses across the region.

A Legacy of Excellence

With over 20 years of experience in the IT industry, Kelley Information Technology is a trusted, family-owned and women-owned business. What started with supporting home internet users in call centers has evolved into a firm that manages comprehensive IT solutions for over 75 businesses across industries such as legal, medical, retail, and construction. KIT’s personalized approach has earned them the reputation of providing enterprise-level service without the high costs typically associated with larger corporations.

Their reputation is built on delivering consistent, dependable IT support with a focus on streamlining operations and solving challenges, making them the ideal partner for small businesses that need to keep their tech running smoothly without the expense of hiring an in-house IT team.

Getting On with KIT: A Personalized Approach to IT

At KIT, every engagement begins with their signature approach: Get on with KIT. This process starts with a focused kickoff meeting, Let’s KIT Started: Understanding Your Tech Terrain. During this meeting, KIT’s team works closely with the client to gain a clear understanding of their business and technology environment. This step includes a thorough walkthrough of the existing IT setup, a discussion of operational needs, and an analysis of where technology can be strengthened. KIT’s goal is to understand exactly how your business runs day-to-day, identify any bottlenecks or pain points, and compare the current setup to best practices to spark ideas for meaningful improvements.

The BrainKIT: Smart Solutions for Real Issues

Once the landscape is fully understood, KIT moves to the next phase: The BrainKIT: Smart Solutions for Real Issues. In this phase, KIT’s IT service manager builds a strategy that fits the unique needs of the business. Rather than offering one-size-fits-all solutions, KIT customizes a tech stack designed to address the client’s workflow, security needs, and business goals. From here, they provide daily operational support to keep everything running smoothly, ensuring businesses remain secure, efficient, and ready for any challenges that arise.

This phase also includes strategic technology planning, security, reliability, and performance recommendations, as well as rapid response for any urgent IT needs. It’s all about proactive support to minimize downtime and optimize technology performance.

The Full KIT-Out: Deployment, Training, and Ongoing Support

The final phase is The Full KIT-Out: Deploy, Train, Support, where KIT puts their plan into action. This step involves seamless deployment, configuration, and integration with minimal disruption to the client’s day-to-day operations. Throughout the entire process, KIT’s IT service manager ensures that systems are set up correctly and oversees every detail of the implementation.

Beyond deployment, KIT provides employee onboarding and training, ensuring that the team feels confident using new systems. Ongoing monitoring and performance optimization are also key components of this phase, ensuring that the business remains efficient and prepared for future growth.

A True IT Partner for Small Business Success

Kelley Information Technology’s consistent, high-quality service has made them the go-to IT service provider for small businesses in Central Florida. Their hands-on approach ensures businesses receive tailored, affordable, and dependable IT support without the need for expensive, enterprise-level solutions. This commitment to excellence is why KIT has been named Best IT Service & Support Provider in Central Florida of 2025 by Best of Best Review.

For businesses seeking reliable, expert IT support that evolves with their needs, KIT offers a true partnership for success. Learn more about their services by visiting Kelley Information Technology.